SALES ASSOCIATE POSITION

The Sales Associate position is part-time. Employees may be scheduled for up to 32 hours per week. The job role of the Sales Associate is to assist the owner. The Sales Associate is responsible for representing the salon and our guests in a professional manner, executing sales, operations and procedures. You will be trained to be extremely knowledgeable about the salon, products, software and all monthly programs.

QUALIFICATIONS

• Excellent verbal communication, and the ability to convey important information clearly and effectively

• Strong leadership and initiative

• Excellent delegator and mediator

• People person, able to provide excellent customer service

• Quick decision-making and problem-solving abilities

• Excellent time management

• Responsible, goal oriented and organized

• Strong attention to detail and able to multitask

• Confident, proactive and willing to take on workplace challenges

• Great listening skills and able to take direction from individuals in higher-level positions

• Able to motivate others

• Must have reliable transportation

RESPONSIBILITIES

• Clock in and out for every shift.

• Maximize salon revenue every month

• Book appointments and help ensure the salon is selling $5000 worth of products every month

• Check-in and checkout guests before and after their appointments

• 10 reach-outs per shift, calling, texting, emailing to obtain leads for potential clients

• Familiarize and know the salon CosmoPro and salon booking system

• Enter and confirm customer orders online and via mobile phone app

• Create and post on social media channels every shift.

• Create and post on Google once per week.

• Create and post on Facebook once per week.

• Handle revisions and direction from your supervisor positively and efficiently

• Explain insight behind your work to help your supervisor understand the content you propose

• Perform errands and miscellaneous tasks as assigned

• Maintain detailed knowledge of salon products, services and practices

• Ensure salon, salon frontdesk is clean and tidy always.